CONTENTSERV Product Experience Platform

Contentserv logoCONTENTSERV offers the only real-time Product Experience Platform in the market, being  recognized and recommended by numerous international analysts as one of the TOP 5 worldwide innovators and strong performers in the PIM & MDM space. Further, CONTENTSERV’s business-focused software solution has a global footprint, currently used by 250 customers in 89 countries.

CONTENTSERV’s integrated and product centric solution seamlessly combines the functionalities of  multi domain Master Data Management, Product Information Management & Marketing Content Management. This integrated solution offers a variety of features and capabilities, including but not limited to: syndication, promotion and campaign management, promotion forecasting and planning, Big Data, API support, as well as extended collaboration features with suppliers, workflows, translation management, content channel optimization, and real-time delivery of product information to the appropriate touchpoint.

These functionalities, alongside a multitude of configuration options in a highly user-friendly backend, makes CONTENTSERV’s solution a multi-purpose platform that solves the demanding needs of retailers and brand owners via:

  • Partner Enablement Platform (PEP) delivers a leading integration and collaboration solution for vendors and suppliers. Enabling supplier catalog management, collaboration, enrichment, data governance as well as onboarding and offboarding of data through a collection of endpoints.
  • Master Data Management (MDM) combines the features required to manage rules, provide KPIs, and integrate across data sources with a comprehensive and flexible administration configuration engine.
  • Product Information Management (PIM) offers a flexible and powerful taxonomy structure, supporting multi-level hierarchies, collections, bundles, and all requirements to deliver a highly relevant and contextual product experience throughout online and offline touchpoints.
  • Marketing Content Management (MCM) provides promotion, campaign, and event management coupled with omni channel publishing functionalities (print flyers, online deals), leading to an optimized product experience for the end customers.

CONTENTSERV’s robust platform has led to numerous industry acknowledgements, notably being featured  as a Strong Performer in the The Forrester Wave™: Product Information Management Solutions, Q4 2016 for its product experience strategy.

To address all the business requirements of brand owners and retailers, CONTENTSERV also offers a lighterPIM, solution for partners, suppliers, and vendors named PIM Lite. PIM Lite is designed for smaller businesses, with quality features in collaboration and workflows, product management, and integration for product life cycle and development platforms.

With 120 employees in the technical arena, CONTENTSERV takes advantage of the biggest PIM development force worldwide to offer the best in class end-to-end-solution for a new dimension of Product Experience.

Around the world CONTENTSERV supports the local needs of their customers with nearly 300 employees and 21 subsidiaries in 14 countries, like Belgium, Netherlands, Germany, US, Australia, India, and Japan. Implementation Partners worldwide are highly-motivated and dedicated to the successful implementation of projects and requirements with CONTENTSERV’s software.

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